Senior citizens find lower berth elusive in online booking

NAGPUR: Booking a railway price tag online and getting a decrease berth for senior voters seems to incredibly difficult. In utter depression, an 81-year-old girl was allotted an upper berth forcing her to cancel the journey.

The senior citizen, Vijaya Dabli, booked tatkal price tag online (PNR 8617033114) on March 18 for her adventure to Jabalpur in 12159 Amravati-Jabalpur Express and go back price tag from Jabalpur to Nagpur (12160) on March 21.

“Despite bringing up her age as 81 years, my mom was allotted facet upper berth for onwards adventure and upper berth for go back adventure. I used to be stunned and needed to cancel the tickets. We didn't get any refund as it was a tatkal price tag,” stated Pravin Dabli, ex-member of zonal railway users consultative committee.

“One can consider the plight of an 81-year-old girl getting upper berth. This was even though no less than 140 seats have been available in opposition to Jabalpur and 104 berths for go back adventure. When you e-book the similar berths thru agents, you get berths of your choice,” alleged Dabli.

However, IRCTC spokesperson Siddharth Singh from Delhi, informed TOI, “While booking tickets there's an possibility which asks you e-book provided that decrease berth is available. Many time other folks don’t tick this feature and e-book tickets which device accepts.”

According to commercial division officers, possibilities of getting decrease berths online are much less because these are sold out first. “Secondly, there are six decrease berths reserved in each and every sleeper coach and three AC coaches for senior voters. Any specific educate has 12 sleeper coaches. So, decrease berths available in each and every sleeper coach is 24 and 288 in 12 coaches,” they stated.


As per quota legislation, overall available decrease berths for senior voters are 72 in all sleeper coaches. Hence, even if you spot over 200 berths available, you've low possibilities of getting one, the officers stated.


Dabli demanded to extend quota of decrease berths for senior voters. “Besides, when the passenger fills the column of age it must immediately reflect decrease berth now not available so that passenger can decide whether or not to e-book tickets or now not,” he stated.


As per knowledge gained underneath RTI through social worker Abhay Kolarkar, the Central Railway earned a revenue of Rs152.25 crore from cancellation of tickets. “Railways were raking large money thru such cancelled tickets,” Dabli stated.


Senior citizens find lower berth elusive in online booking Senior citizens find lower berth elusive in online booking Reviewed by Kailash on March 20, 2019 Rating: 5
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