Gurgaon: A couple of Sushant Lok 1 citizens have complained of inflated power bills payable in the months of winter, and slammed discom DHBVN for routine goof-ups.
They also alleged the discom added the previous bills with the present ones even if they had cleared the former dues.
"I had received a bill of Rs 8,399 in August (2017), which I paid through net banking on September 3. Then I received a bill of Rs 17,958 in October, which included the previous bill amount (Rs 8,399) plus surcharge. It was paid on November 1," claimed Atul Dev, one of the most aggrieved customers.
"Again, I received my December bill of Rs 7,398. According to discom officials, I haven't paid the August bill. Technically, it should reflect the payment as credit in my account balance," he added. On January 1, he submitted evidence of the cost he had made towards the August invoice to the criticism centre at DHBVN.
Another resident Sujata Devi too complained in regards to the misguided machine, which led to inflated bills. "I also received hefty bills. We pay the bills but the payments do not reflect in our accounts with the DHBVN," she alleged. She claimed that certainly one of her neighbours was also dealing with the similar drawback, which was resolved recently.
When contacted, DLF City subdivision officer Kuldeep Nehra requested the aggrieved customers to discuss with his place of work on Thursday to get their problems resolved.
They also alleged the discom added the previous bills with the present ones even if they had cleared the former dues.
"I had received a bill of Rs 8,399 in August (2017), which I paid through net banking on September 3. Then I received a bill of Rs 17,958 in October, which included the previous bill amount (Rs 8,399) plus surcharge. It was paid on November 1," claimed Atul Dev, one of the most aggrieved customers.
"Again, I received my December bill of Rs 7,398. According to discom officials, I haven't paid the August bill. Technically, it should reflect the payment as credit in my account balance," he added. On January 1, he submitted evidence of the cost he had made towards the August invoice to the criticism centre at DHBVN.
Another resident Sujata Devi too complained in regards to the misguided machine, which led to inflated bills. "I also received hefty bills. We pay the bills but the payments do not reflect in our accounts with the DHBVN," she alleged. She claimed that certainly one of her neighbours was also dealing with the similar drawback, which was resolved recently.
When contacted, DLF City subdivision officer Kuldeep Nehra requested the aggrieved customers to discuss with his place of work on Thursday to get their problems resolved.
Power bill paid but residents say still charged arrears by discom
![Power bill paid but residents say still charged arrears by discom]()
Reviewed by Kailash
on
January 04, 2018
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