NEW DELHI: Some passengers of an Air India Delhi-Rajkot flight were left aggrieved on Friday at the Indira Gandhi International Airport here after the airline denied boarding to them at the floor that the flight used to be overbooked.
The airlines did not permit some passengers to board the Rajkot-bound flight scheduled for around 5pm from here.
Confirming the incident, an Air India spokesperson said it used to be a "rare occurrence" and that most effective two passengers were affected.
They are being send to their destinations via another flight. The passengers are believed to have protested the incident at the airport terminal, the spokesperson said.
The spokesperson said usually up to 10 in line with cent additional booking is authorized to make sure optimum capacity utilisation and retaining in mind the remaining minute cancellations.
"In this particular sector, 2-3 per cent extra booking was allowed and in this particular flight all the passengers reported for the journey, thus leading to this incident," the spokesperson said.
The airlines did not permit some passengers to board the Rajkot-bound flight scheduled for around 5pm from here.
Confirming the incident, an Air India spokesperson said it used to be a "rare occurrence" and that most effective two passengers were affected.
They are being send to their destinations via another flight. The passengers are believed to have protested the incident at the airport terminal, the spokesperson said.
The spokesperson said usually up to 10 in line with cent additional booking is authorized to make sure optimum capacity utilisation and retaining in mind the remaining minute cancellations.
"In this particular sector, 2-3 per cent extra booking was allowed and in this particular flight all the passengers reported for the journey, thus leading to this incident," the spokesperson said.
Overbooked AI flight leaves passengers behind
![Overbooked AI flight leaves passengers behind]()
Reviewed by Kailash
on
May 25, 2018
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