NEW DELHI: Soon, passengers on board trains can hotel whinge through a mobile app and it'll be registered as 'Zero FIR and straight away investigated by means of the RPF, a senior professional of the pressure has stated.
A pilot venture below which complains of harassment, theft, crime against girls will also be lodged through a mobile utility is already ongoing in Madhya Pradesh which will likely be replicated across the nation soon.
"The passenger now need not wait for the next station to lodge a complaint. They will be able to complain through the mobile app and the RPF will reach to help them," stated RPF DG Arun Kumar.
The whinge will likely be handled as 'Zero FIR' and investigation will start immidiately, he stated.
Zero-FIR signifies that a FIR will also be filed in any police station (i.e.: without reference to place of incident/jurisdiction) and the similar will also be later transferred to the appropriate police station.
Currently, if there may be an incident that passenger needs to file, he has to fill up a complaint form provided by means of the ticket examiner which is submitted to the RPF or GRP on the next station.
This form gets transferred into an FIR robotically.
This lead to delays and passengers do not get speedy relief.
The app will not best have the presence of RPF, but in addition the Government Railway Police (GRP) in addition to TTEs and the teach conductor. The app will actually have a panic button for women in distress.
On December 14 last yr Home Minister Rajnath Singh had proposed that railway broaden a web based mechanism to deal with passengers on board operating trains.
On this app, passengers can also whinge offline.
A pilot venture below which complains of harassment, theft, crime against girls will also be lodged through a mobile utility is already ongoing in Madhya Pradesh which will likely be replicated across the nation soon.
"The passenger now need not wait for the next station to lodge a complaint. They will be able to complain through the mobile app and the RPF will reach to help them," stated RPF DG Arun Kumar.
The whinge will likely be handled as 'Zero FIR' and investigation will start immidiately, he stated.
Zero-FIR signifies that a FIR will also be filed in any police station (i.e.: without reference to place of incident/jurisdiction) and the similar will also be later transferred to the appropriate police station.
Currently, if there may be an incident that passenger needs to file, he has to fill up a complaint form provided by means of the ticket examiner which is submitted to the RPF or GRP on the next station.
This form gets transferred into an FIR robotically.
This lead to delays and passengers do not get speedy relief.
The app will not best have the presence of RPF, but in addition the Government Railway Police (GRP) in addition to TTEs and the teach conductor. The app will actually have a panic button for women in distress.
On December 14 last yr Home Minister Rajnath Singh had proposed that railway broaden a web based mechanism to deal with passengers on board operating trains.
On this app, passengers can also whinge offline.
Passengers will soon be able to file zero FIRs from on board trains
![Passengers will soon be able to file zero FIRs from on board trains]()
Reviewed by Kailash
on
October 14, 2018
Rating:
