LONDON: An Indian-origin businesswoman managed to travel from UK's Manchester city to New Delhi by means of Dubai on her husband's passport before the serious lapse was once picked up in India, prompting the Emirates Airline to release an investigation into the incident.
Geeta Modha, who runs Alankar boutique in Rusholme space of Manchester, left for the airport with husband Dilip's passport by mistake for a industry trip on April 23.
The 55-year-old was once in a position to check-in and board the flight and was once waved thru a visit Dubai on to New Delhi before the error was once picked up, consistent with 'Manchester Evening News'.
As a holder of Overseas Indian Citizenship (OCI), Geeta was once expected to supply her passport at Delhi immigration and was once denied access to India at that point.
"It's scary and worrying that people aren't checking properly," she told the newspaper.
"The fact they say they are so strict on security in airports but you can do this in 2018 is terrible. At check-in, the staff member even made me move stuff from one bag to another because it was 2 kg over - and yet let me travel with the wrong passport," she said.
Indian government made Geeta travel back to Dubai to wait for her personal passport, which was once flown to her by Emirates.
"Like all airlines, we work closely with our airport handlers to ensure that all regulations relating to passport checks is taken very seriously. In this instance our usual high standards were not followed and we would like to apologise to Ms Modha," a spokesperson of the airline said.
The airline said that airport handlers ensured that ongoing coaching is equipped to all group of workers in order that they're kept up to date with all regulations and safety procedures.
"We are currently investigating how this incident occurred and are working closely with them to ensure that all training materials are properly reviewed and full retraining is provided for the staff involved," the spokesperson added.
Geeta showed her passport at Manchester Airport all over check-in and again before boarding her flight and was once in a position to sail thru customs.
During her scheduled stop-over in Dubai, she didn't have to show her passport as a result of she had an OCI card.
The error was once best picked up as she was once filling out her immigration shape at Delhi Airport.
Manchester Airport said it was once the airline's accountability to ascertain identity.
Geeta Modha, who runs Alankar boutique in Rusholme space of Manchester, left for the airport with husband Dilip's passport by mistake for a industry trip on April 23.
The 55-year-old was once in a position to check-in and board the flight and was once waved thru a visit Dubai on to New Delhi before the error was once picked up, consistent with 'Manchester Evening News'.
As a holder of Overseas Indian Citizenship (OCI), Geeta was once expected to supply her passport at Delhi immigration and was once denied access to India at that point.
"It's scary and worrying that people aren't checking properly," she told the newspaper.
"The fact they say they are so strict on security in airports but you can do this in 2018 is terrible. At check-in, the staff member even made me move stuff from one bag to another because it was 2 kg over - and yet let me travel with the wrong passport," she said.
Indian government made Geeta travel back to Dubai to wait for her personal passport, which was once flown to her by Emirates.
"Like all airlines, we work closely with our airport handlers to ensure that all regulations relating to passport checks is taken very seriously. In this instance our usual high standards were not followed and we would like to apologise to Ms Modha," a spokesperson of the airline said.
The airline said that airport handlers ensured that ongoing coaching is equipped to all group of workers in order that they're kept up to date with all regulations and safety procedures.
"We are currently investigating how this incident occurred and are working closely with them to ensure that all training materials are properly reviewed and full retraining is provided for the staff involved," the spokesperson added.
Geeta showed her passport at Manchester Airport all over check-in and again before boarding her flight and was once in a position to sail thru customs.
During her scheduled stop-over in Dubai, she didn't have to show her passport as a result of she had an OCI card.
The error was once best picked up as she was once filling out her immigration shape at Delhi Airport.
Manchester Airport said it was once the airline's accountability to ascertain identity.
Indian-origin woman flew from UK to Delhi on husband's passport
Reviewed by Kailash
on
May 02, 2018
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