NEW DELHI: From oldsters filling up their details in their wards' admission bureaucracy to applicants mentioning improper gender, Delhi University's admission helpline has had a hectic time providing solutions to queries from harried applicants and their oldsters.
The helpline, which used to be made operational on May 7, has been dealing with 120-130 calls from students and parents each day, excluding helping faculties in solving quite a lot of issues.
A counsellor at the helpline mentioned that many students reached out to them with the issue that their oldsters crammed in their own details in the software bureaucracy.
In a case, a tender man had known as the helpline pronouncing that he had mentioned his gender whilst filling up his sister's form, thereby rendering her ineligible for admission to women's simplest faculties, mentioned any other counsellor.
The helpline also get queries to which the counsellors shouldn't have a solution to, they mentioned.
"This time, a candidate called us saying that she has filled her gender as 'others' but in six months' time, she will be undergoing a sex change operation to become a woman. So what should she do?" the counsellor mentioned.
He mentioned that he had passed on the query to his seniors and a call used to be yet to be taken on the matter.
Another common query that counsellors get is concerning the candidate no longer having the ability to generate his admit card for entrance exams or no longer having the ability to pay fees.
In many instances, applicants fill two bureaucracy and admission cards are generated on both but they are able to take the exam on simplest probably the most packages.
"After they have cleared the entrance, they usually forget on which admit card they had taken the entrance exam and try completing their formalities on the form on which they had not taken the exam," he says.
Students are not simplest enthusiastic about their own admissions but they also call up counsellors to ask about other students who've scored top marks.
"Many students call up to ask, 'Could you please tell me which student has got the highest marks in a particular subject? ' or 'Which of the applicants has the highest marks among all the applicants who have applied for this course'," the counsellor mentioned.
In any other case this yr, a college staffer ended up paying the price of a student who had requested him to cancel his admission.
"A candidate gave Rs 500 to a man sitting on the admission desk and requested him to cancel his admission. The college staffer inadvertently ended up paying the candidate's fee of Rs 5,000. He called us up on what to do but we could only tell him to find the student since the money will be refunded to the candidate's account," mentioned the counsellor.
Counsellors say that they most commonly get queries from students who are making use of for admission to undergraduate lessons and the selection of queries has declined after the school announced its fourth cut-off list.
The helpline, which used to be made operational on May 7, has been dealing with 120-130 calls from students and parents each day, excluding helping faculties in solving quite a lot of issues.
A counsellor at the helpline mentioned that many students reached out to them with the issue that their oldsters crammed in their own details in the software bureaucracy.
In a case, a tender man had known as the helpline pronouncing that he had mentioned his gender whilst filling up his sister's form, thereby rendering her ineligible for admission to women's simplest faculties, mentioned any other counsellor.
The helpline also get queries to which the counsellors shouldn't have a solution to, they mentioned.
"This time, a candidate called us saying that she has filled her gender as 'others' but in six months' time, she will be undergoing a sex change operation to become a woman. So what should she do?" the counsellor mentioned.
He mentioned that he had passed on the query to his seniors and a call used to be yet to be taken on the matter.
Another common query that counsellors get is concerning the candidate no longer having the ability to generate his admit card for entrance exams or no longer having the ability to pay fees.
In many instances, applicants fill two bureaucracy and admission cards are generated on both but they are able to take the exam on simplest probably the most packages.
"After they have cleared the entrance, they usually forget on which admit card they had taken the entrance exam and try completing their formalities on the form on which they had not taken the exam," he says.
Students are not simplest enthusiastic about their own admissions but they also call up counsellors to ask about other students who've scored top marks.
"Many students call up to ask, 'Could you please tell me which student has got the highest marks in a particular subject? ' or 'Which of the applicants has the highest marks among all the applicants who have applied for this course'," the counsellor mentioned.
In any other case this yr, a college staffer ended up paying the price of a student who had requested him to cancel his admission.
"A candidate gave Rs 500 to a man sitting on the admission desk and requested him to cancel his admission. The college staffer inadvertently ended up paying the candidate's fee of Rs 5,000. He called us up on what to do but we could only tell him to find the student since the money will be refunded to the candidate's account," mentioned the counsellor.
Counsellors say that they most commonly get queries from students who are making use of for admission to undergraduate lessons and the selection of queries has declined after the school announced its fourth cut-off list.
DU admission helpline got 120-130 calls daily
![DU admission helpline got 120-130 calls daily]()
Reviewed by Kailash
on
July 15, 2018
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