SURAT: In its makes an attempt to forestall passengers from being overcharged by way of porters at railway stations, the western railway (WR) is enforcing a QR code founded id playing cards for the porters, the first of which is being tried at Surat railway station. On Friday, railway officers disbursed these new id playing cards and price list to about 265 authorized porters operating at the railway station. It has been made obligatory for every porter to put on the QR-based id card around the neck at the time of responsibility.
With this biometric card, examining officials will have rapid get entry to to individual porters’ whole details by way of the use of the dedicated cellular software. The playing cards may also feature a price list at the top in order that passengers can pay as it should be. The idea of porters wearing such price playing cards in a visible approach used to be steered by way of the passengers amenities committee (PAC) to the WR government after an inspection drive it had carried out on various railway stations falling within the WR segment. Earlier, the PAC had won many complaints from passengers about porters overcharging them or charging different charges at different stations.
However, the porters aren't very happy with the brand new card, although a few conceded that it is going to facilitate passengers in the use of their services.
Ganesh Jadhav, business inspector of Surat railway station said, “This biometric playing cards will allow us to trace the porters during the specialised cellular software. On receiving the complaint, all the element of the porters can be accessed easily by way of entering the original code of the porter.”
Jadhav additional said that this will not most effective assist in finishing disputes between porters and passengers at the time of ferrying luggage between platforms, but in addition the unlawful usage of the batch number of the authorized porters. “Now, the commuters should pay in keeping with mounted price charged at the weight of the luggage,” he added.
With this biometric card, examining officials will have rapid get entry to to individual porters’ whole details by way of the use of the dedicated cellular software. The playing cards may also feature a price list at the top in order that passengers can pay as it should be. The idea of porters wearing such price playing cards in a visible approach used to be steered by way of the passengers amenities committee (PAC) to the WR government after an inspection drive it had carried out on various railway stations falling within the WR segment. Earlier, the PAC had won many complaints from passengers about porters overcharging them or charging different charges at different stations.
However, the porters aren't very happy with the brand new card, although a few conceded that it is going to facilitate passengers in the use of their services.
Ganesh Jadhav, business inspector of Surat railway station said, “This biometric playing cards will allow us to trace the porters during the specialised cellular software. On receiving the complaint, all the element of the porters can be accessed easily by way of entering the original code of the porter.”
Jadhav additional said that this will not most effective assist in finishing disputes between porters and passengers at the time of ferrying luggage between platforms, but in addition the unlawful usage of the batch number of the authorized porters. “Now, the commuters should pay in keeping with mounted price charged at the weight of the luggage,” he added.
Surat railway porters get QR code-based identity cards
![Surat railway porters get QR code-based identity cards]()
Reviewed by Kailash
on
March 17, 2019
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