GURUGRAM: The town has been ranked a few of the most sensible 3 performers in Haryana in ‘social media complaint monitoring and disposal’ even though it won the easiest choice of online lawsuits with reference to damaged roads, deficient policing and medical negligence, among others.
A total of 144 lawsuits were filed on Twitter by means of Gurgaon citizens between January 1 and February 10, of which 139 have already been resolved, revealed a statewide analysis conducted by means of the federal government on Friday. Nevertheless, it came third, after Karnal and Mewat, when it comes to time taken to answer those grievances and the proportion of lawsuits disposed of all through this period. While Karnal addressed 82 of the 85 lawsuits won, Mewat resolved 53 of the 54 problems posted online.
On Friday, additional primary secretary Rakesh Gupta conducted the analysis of grievances reported on ‘social media tracker’. A total of 1,499 lawsuits were reported throughout Haryana between January 1 and February 10. Of those, 1,302 lawsuits were resolved.
According to legit data, the easiest choice of lawsuits came from Gurgaon (144), adopted by means of Faridabad (140) and Bhiwani (129). In truth, the 3 districts additionally resolved the easiest numbers of lawsuits — Gurgaon (139), Faridabad (110) and Bhiwani (108). But, the rating has been determined on the basis of share of lawsuits processed (60%), processing time (20%) and share of lawsuits said (20%).
As a outcome, Karnal (95), Mewat (92) and Gurgaon (91) were rated as the top 3 districts within the state. On the opposite hand, Jhajjar (62), Panchkula (69) and Rohtak (70) ranked because the worst 3 performers in electorate’ complaint redressal.
“Gurgaon is at the third place, but it's giving a detailed competition to Karnal in resolving lawsuits filed on social media,” stated Gupta. Officials stated under the web media complaint tracker launched in May ultimate yr, one may tweet a criticism to @cmohry (the legit Twitter deal with of the executive minister’s administrative center). So some distance, citizens complained about govt employees now not provide on their seats, water overflowing into residential areas, govt hospitals refusing to factor beginning certificates without an original slip, power cuts, garbage mounds, illegal etc.
After receiving a criticism, the CMO forwards the same to the deputy commissioner concerned, who, in flip, assigns the task to the department answerable for that individual job. The department is then appears to be like into the topic and resolves the issue at the earliest. Finally, an motion taken record, along side pictures, must be submitted to the executive minister’s administrative center.
Though it’s been some time that the programme was once launched to make sure time-bound response to electorate’ lawsuits, this is the primary time when the government analysed the efficiency of each and every district on this regard.
A total of 144 lawsuits were filed on Twitter by means of Gurgaon citizens between January 1 and February 10, of which 139 have already been resolved, revealed a statewide analysis conducted by means of the federal government on Friday. Nevertheless, it came third, after Karnal and Mewat, when it comes to time taken to answer those grievances and the proportion of lawsuits disposed of all through this period. While Karnal addressed 82 of the 85 lawsuits won, Mewat resolved 53 of the 54 problems posted online.
On Friday, additional primary secretary Rakesh Gupta conducted the analysis of grievances reported on ‘social media tracker’. A total of 1,499 lawsuits were reported throughout Haryana between January 1 and February 10. Of those, 1,302 lawsuits were resolved.
According to legit data, the easiest choice of lawsuits came from Gurgaon (144), adopted by means of Faridabad (140) and Bhiwani (129). In truth, the 3 districts additionally resolved the easiest numbers of lawsuits — Gurgaon (139), Faridabad (110) and Bhiwani (108). But, the rating has been determined on the basis of share of lawsuits processed (60%), processing time (20%) and share of lawsuits said (20%).
As a outcome, Karnal (95), Mewat (92) and Gurgaon (91) were rated as the top 3 districts within the state. On the opposite hand, Jhajjar (62), Panchkula (69) and Rohtak (70) ranked because the worst 3 performers in electorate’ complaint redressal.
“Gurgaon is at the third place, but it's giving a detailed competition to Karnal in resolving lawsuits filed on social media,” stated Gupta. Officials stated under the web media complaint tracker launched in May ultimate yr, one may tweet a criticism to @cmohry (the legit Twitter deal with of the executive minister’s administrative center). So some distance, citizens complained about govt employees now not provide on their seats, water overflowing into residential areas, govt hospitals refusing to factor beginning certificates without an original slip, power cuts, garbage mounds, illegal etc.
After receiving a criticism, the CMO forwards the same to the deputy commissioner concerned, who, in flip, assigns the task to the department answerable for that individual job. The department is then appears to be like into the topic and resolves the issue at the earliest. Finally, an motion taken record, along side pictures, must be submitted to the executive minister’s administrative center.
Though it’s been some time that the programme was once launched to make sure time-bound response to electorate’ lawsuits, this is the primary time when the government analysed the efficiency of each and every district on this regard.
City posts most gripes to CMO handle, government response not bad
![City posts most gripes to CMO handle, government response not bad]()
Reviewed by Kailash
on
February 19, 2018
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