AHEMDABAD: A couple from Gandhidham in Kutch fought laborious with the railways for reimbursement in opposition to their baggage loss in a train and a client court docket ordered the railways to compensate them with Rs 5 lakh.
The Northern Railway has been asked to pay for the stolen baggage at the side of Rs eight,000 additional to the couple towards felony expenditure and psychological agony for deficiency in service because secured and secure trip of passengers is the railway’s accountability and it failed in its accountability.
The case comes to Shaileshbhai and Meenaben Bhagat, who're in transport industry. While they have been travelling a 2-tier AC trainer in Jammu Tawi Express for his or her visit to Govind Jeevan Ashram in Kangada in Himachal Pradesh in May remaining 12 months, their purse used to be stolen between Mathura and New Delhi. The couple knowledgeable the railway staff on board, but they asked the couple to take the incident flippantly as a routine one.
The couple lodged a police complaint at Delhi and Pathankot and saved on inquiring about trends. When they didn't find any progress in the probe, they issued felony notice to Northern Railway. When they didn't get any reply, they sued the general supervisor with the Consumer Dispute Redressal Forum, Jamnagar district because they'd booked tickets in Jamnagar. They demanded Rs 5 lakh from the railways for they have been wearing jewelry and electronic pieces as well as of Rs 2 lakh cash in the bag
The Northern Railway antagonistic the call for by means of placing forth various grounds including that this complaint should had been made prior to the railway tribunal. The baggage used to be no longer booked by means of the passengers and no receipt used to be issued to them, therefore the railways used to be no longer liable to catch up on the luggage loss. Its accountability is to take the passengers safely to their destinations argued the railways and stated since an FIR used to be lodged, it used to be police drive’s accountability to handle the case.
However, the patron court docket permitted Bhagats’ argument that particular charges are levied for reserved coaches so that different persons can't enter the trainer. The TT had failed in his accountability and passengers may no longer trip in comfort and faced great difficulty and psychological agony. The court docket additionally perused acquire bills for jewelry and electronic goods, and accounts of Bhagats’ industry company and concluded that there used to be no explanation why to disbelieve that the passengers have been wearing cash of Rs 2 lakh with them.
The Northern Railway has been asked to pay for the stolen baggage at the side of Rs eight,000 additional to the couple towards felony expenditure and psychological agony for deficiency in service because secured and secure trip of passengers is the railway’s accountability and it failed in its accountability.
The case comes to Shaileshbhai and Meenaben Bhagat, who're in transport industry. While they have been travelling a 2-tier AC trainer in Jammu Tawi Express for his or her visit to Govind Jeevan Ashram in Kangada in Himachal Pradesh in May remaining 12 months, their purse used to be stolen between Mathura and New Delhi. The couple knowledgeable the railway staff on board, but they asked the couple to take the incident flippantly as a routine one.
The couple lodged a police complaint at Delhi and Pathankot and saved on inquiring about trends. When they didn't find any progress in the probe, they issued felony notice to Northern Railway. When they didn't get any reply, they sued the general supervisor with the Consumer Dispute Redressal Forum, Jamnagar district because they'd booked tickets in Jamnagar. They demanded Rs 5 lakh from the railways for they have been wearing jewelry and electronic pieces as well as of Rs 2 lakh cash in the bag
The Northern Railway antagonistic the call for by means of placing forth various grounds including that this complaint should had been made prior to the railway tribunal. The baggage used to be no longer booked by means of the passengers and no receipt used to be issued to them, therefore the railways used to be no longer liable to catch up on the luggage loss. Its accountability is to take the passengers safely to their destinations argued the railways and stated since an FIR used to be lodged, it used to be police drive’s accountability to handle the case.
However, the patron court docket permitted Bhagats’ argument that particular charges are levied for reserved coaches so that different persons can't enter the trainer. The TT had failed in his accountability and passengers may no longer trip in comfort and faced great difficulty and psychological agony. The court docket additionally perused acquire bills for jewelry and electronic goods, and accounts of Bhagats’ industry company and concluded that there used to be no explanation why to disbelieve that the passengers have been wearing cash of Rs 2 lakh with them.
Railways to pay couple Rs 5 lakh for lost bags
![Railways to pay couple Rs 5 lakh for lost bags]()
Reviewed by Kailash
on
June 08, 2018
Rating:
