LONDON: Payment methods large Visa recovered on Saturday from a hardware issue that had left it suffering to process transactions at bars, stores and money machines throughout Europe.
The blockage left some shoppers stuck at the tills in shops across the continent late on Friday, while others have been pressured to queue at automatic teller machines (ATMs).
"Visa has resolved a technical issue which occurred yesterday in Europe and prevented some consumers from using Visa for payments," the company mentioned in a observation at 04:32am (native time), more than 12 hours after it first reported problems.
"Visa Europe's payment system is now operating at full capacity, and Visa account holders can now use Visa for any of their purchases and at ATMs, as they normally would."
The company mentioned the issue used to be a result of a hardware failure and "is not associated with any unauthorised access or cyberattack", while leader government Al Kelly apologised to shoppers and companies "for any inconvenience".
"Our goal is to ensure all Visa payments work reliably 24 hours a day, 365 days a year. We fell well short of this goal today," he admitted.
A Visa spokesman instructed AFP on Friday evening - as the issues spread out -- that it used to be not possible to mention what number of users throughout Europe had been affected.
However, a 2017 document by the United Kingdom Cards Association reported that Visa debit playing cards account for 97 according to cent of all debit playing cards, which means the disruption is likely to have had a big monetary have an effect on.
Today, the Daily Telegraph also reported that more than 1 in each and every 3 in the United Kingdom is spent on a Visa card, the usage of a machine designed to process as much as 65,000 transactions according to 2d.
Visa users took to social media to bitch and banks attempted to give an explanation for the location their shoppers the previous day - however the disruption appeared to vary on a case-by-case basis.
The Royal Bank of Scotland's Twitter help account mentioned money device withdrawals have been unaffected, while Paymentsense - which provides card machines, online cost gateways and digital terminals to some 60,000 impartial companies in Britain and Ireland - advised users to check out paying by way of contactless transactions.
After the hardware issue used to be resolved, Paymentsense mentioned shoppers continued to experience "intermittency" because of a backlog in transactions.
In Spain, the Guardia Civil confident shoppers on Twitter, saying: "If you cannot pay, you have not suffered any theft or hacking." Russia used to be spared the chaos because it has its own National Payment Card System (NPCS) to prevent western sanctions making a monetary disaster.
"In Russia, all card payment transactions are proceeding normally and no problems are being observed," TASS news company quoted a spokesman for the NPCS as saying late the previous day.
France used to be also exempt from the problems, in line with the French Association of Bank Users (AFUB).
"The explanation is probably related to the fact that in most European countries merchants are in direct contact with Visa when paying, while in France the payment passes through an intermediary," secretary general Serge Maitre instructed AFP.
In London, pub the St James of Bermondsey used to be nearly empty on what should had been a busy closing night time - with a "cash only" sign on the bar reputedly deterring shoppers.
Business appeared to pick out up handiest later within the night time, as card transactions started to go thru with out issue.
In a Primark store on Berlin's Alexanderplatz, annoyed shoppers have been queueing for 20 mins to pay the previous day. Staff did not know why transactions were not going thru.
However, within the neighbouring store, transactions have been being processed with none issues.
Sandra Foy, who owns a book place in Manchester, northwest England, instructed Sky News television: "I run a small business and the loss of any business is a big deal for us." The BBC posted an image of a London grocery store employee standing outdoor maintaining an indication reading: "cash only".
The blockage left some shoppers stuck at the tills in shops across the continent late on Friday, while others have been pressured to queue at automatic teller machines (ATMs).
"Visa has resolved a technical issue which occurred yesterday in Europe and prevented some consumers from using Visa for payments," the company mentioned in a observation at 04:32am (native time), more than 12 hours after it first reported problems.
"Visa Europe's payment system is now operating at full capacity, and Visa account holders can now use Visa for any of their purchases and at ATMs, as they normally would."
The company mentioned the issue used to be a result of a hardware failure and "is not associated with any unauthorised access or cyberattack", while leader government Al Kelly apologised to shoppers and companies "for any inconvenience".
"Our goal is to ensure all Visa payments work reliably 24 hours a day, 365 days a year. We fell well short of this goal today," he admitted.
A Visa spokesman instructed AFP on Friday evening - as the issues spread out -- that it used to be not possible to mention what number of users throughout Europe had been affected.
However, a 2017 document by the United Kingdom Cards Association reported that Visa debit playing cards account for 97 according to cent of all debit playing cards, which means the disruption is likely to have had a big monetary have an effect on.
Today, the Daily Telegraph also reported that more than 1 in each and every 3 in the United Kingdom is spent on a Visa card, the usage of a machine designed to process as much as 65,000 transactions according to 2d.
Visa users took to social media to bitch and banks attempted to give an explanation for the location their shoppers the previous day - however the disruption appeared to vary on a case-by-case basis.
The Royal Bank of Scotland's Twitter help account mentioned money device withdrawals have been unaffected, while Paymentsense - which provides card machines, online cost gateways and digital terminals to some 60,000 impartial companies in Britain and Ireland - advised users to check out paying by way of contactless transactions.
After the hardware issue used to be resolved, Paymentsense mentioned shoppers continued to experience "intermittency" because of a backlog in transactions.
In Spain, the Guardia Civil confident shoppers on Twitter, saying: "If you cannot pay, you have not suffered any theft or hacking." Russia used to be spared the chaos because it has its own National Payment Card System (NPCS) to prevent western sanctions making a monetary disaster.
"In Russia, all card payment transactions are proceeding normally and no problems are being observed," TASS news company quoted a spokesman for the NPCS as saying late the previous day.
France used to be also exempt from the problems, in line with the French Association of Bank Users (AFUB).
"The explanation is probably related to the fact that in most European countries merchants are in direct contact with Visa when paying, while in France the payment passes through an intermediary," secretary general Serge Maitre instructed AFP.
In London, pub the St James of Bermondsey used to be nearly empty on what should had been a busy closing night time - with a "cash only" sign on the bar reputedly deterring shoppers.
Business appeared to pick out up handiest later within the night time, as card transactions started to go thru with out issue.
In a Primark store on Berlin's Alexanderplatz, annoyed shoppers have been queueing for 20 mins to pay the previous day. Staff did not know why transactions were not going thru.
However, within the neighbouring store, transactions have been being processed with none issues.
Sandra Foy, who owns a book place in Manchester, northwest England, instructed Sky News television: "I run a small business and the loss of any business is a big deal for us." The BBC posted an image of a London grocery store employee standing outdoor maintaining an indication reading: "cash only".
Visa fixes technical issue, transaction chaos over
![Visa fixes technical issue, transaction chaos over]()
Reviewed by Kailash
on
June 02, 2018
Rating:
