COIMBATORE: In a bid to prevent corruption amongst well being workers and harassment of patients, the institute of orthopedics and traumatology in Coimbatore Medical College Hospital has introduced a WhatsApp number – 8072126943.
Patients and attenders could make a complaint at the WhatsApp number against any paramedic workforce or nurse who call for bribe or ill-treat them.
The institute has additionally positioned CCTVs in the entire corridors and wards to additional track bribe assortment by the workforce.
Posters were stuck in the institute corridors and wards inviting other folks to send any proceedings to the WhatsApp number. Paramedics, workforce and nurses hard bribes from patients for easy duties like changing their sheets, transferring them to a stretcher or their bed or taking them for a scan, has been a long-standing complaint in govt hospitals around the state. Bribes vary from Rs 10 to Rs 100 for these duties.
Director of the institute Dr Vetrivelchezhian said the main factor with acting against bribery used to be the loss of legit proceedings.
“Many patients hesitate to make a complaint fearing repercussions all through the remainder in their keep, or they make a complaint however refuse to turn up all through an inquiry and don't point out specifics,” he said. “When we get a complaint on WhatsApp, other folks can specify what exactly took place and the title of the individual or other folks involved. And since we can have a phone number, we will be able to call the complainant and get more clarifications, making it more straightforward for us to begin action,” he added.
The whole institute has additionally been introduced below CCTV surveillance with cameras positioned in both inpatient wards, corridors, scan centres, nurse stations and physician workplaces. “Everyone is below CCTV surveillance from once they enter the institute until they go out,” said Dr Vetrivelchezhian.
“When we get a selected complaint on WhatsApp, we hope to seek out the incident happening on CCTV, making our action stronger. The patient and complainant do not all the time have to return in individual to testify,” he added.
Officials hope that the workforce who know that they're being monitored by CCTVs and may also be complained against by WhatsApp will likely be more restrained in hard bribes. “We have publish the WhatsApp number in the corridors and wards, so nurses know that they may be able to get caught and suspended in the event that they call for bribes,” he added.
Patients and attenders could make a complaint at the WhatsApp number against any paramedic workforce or nurse who call for bribe or ill-treat them.
The institute has additionally positioned CCTVs in the entire corridors and wards to additional track bribe assortment by the workforce.
Posters were stuck in the institute corridors and wards inviting other folks to send any proceedings to the WhatsApp number. Paramedics, workforce and nurses hard bribes from patients for easy duties like changing their sheets, transferring them to a stretcher or their bed or taking them for a scan, has been a long-standing complaint in govt hospitals around the state. Bribes vary from Rs 10 to Rs 100 for these duties.
Director of the institute Dr Vetrivelchezhian said the main factor with acting against bribery used to be the loss of legit proceedings.
“Many patients hesitate to make a complaint fearing repercussions all through the remainder in their keep, or they make a complaint however refuse to turn up all through an inquiry and don't point out specifics,” he said. “When we get a complaint on WhatsApp, other folks can specify what exactly took place and the title of the individual or other folks involved. And since we can have a phone number, we will be able to call the complainant and get more clarifications, making it more straightforward for us to begin action,” he added.
The whole institute has additionally been introduced below CCTV surveillance with cameras positioned in both inpatient wards, corridors, scan centres, nurse stations and physician workplaces. “Everyone is below CCTV surveillance from once they enter the institute until they go out,” said Dr Vetrivelchezhian.
“When we get a selected complaint on WhatsApp, we hope to seek out the incident happening on CCTV, making our action stronger. The patient and complainant do not all the time have to return in individual to testify,” he added.
Officials hope that the workforce who know that they're being monitored by CCTVs and may also be complained against by WhatsApp will likely be more restrained in hard bribes. “We have publish the WhatsApp number in the corridors and wards, so nurses know that they may be able to get caught and suspended in the event that they call for bribes,” he added.
Asked to pay bribe at GH’s Ortho institute? Complain on WhatsApp
![Asked to pay bribe at GH’s Ortho institute? Complain on WhatsApp]()
Reviewed by Kailash
on
March 08, 2019
Rating:
