NEW DELHI: Delhi’s Indira Gandhi International (IGI) airport has once once more been rated the number one airport in the ‘40 million passengers in step with annum (MPPA)’ category along the Mumbai airport for passenger provider and security. The airport was once adjudged the best by way of the Airports Council International (ACI) in the Airport Service Quality (ASQ) awards for 2018.
The awards are a part of the arena’s main airport customer pleasure benchmark programme, overlaying over 340 airports in additional than 85 international locations. ACI obtains comments from passengers on 36 different parameters like passenger amenities, cleanliness and security among others. “Like closing 12 months, the Delhi and Mumbai airports have been ranked number one in the 40 million passengers in step with annum category and the CISF guarantees that passengers no longer handiest really feel protected but in addition approach us for steerage and any issues they is also dealing with,” said Rajesh Ranjan, CISF DG.
DIAL CEO Videh Kumar Jaipuriar said, “This award is a testimony of endured improvement in passenger provider witnessed since DIAL took over its operations in 2006”.
This 12 months, the ACI ASQ awards was once relaunched with a percentage-based device that identified the highest 20% airports by way of dimension and region. Both Delhi and Mumbai were selected as the best in the Asia-Pacific region.
The awards are a part of the arena’s main airport customer pleasure benchmark programme, overlaying over 340 airports in additional than 85 international locations. ACI obtains comments from passengers on 36 different parameters like passenger amenities, cleanliness and security among others. “Like closing 12 months, the Delhi and Mumbai airports have been ranked number one in the 40 million passengers in step with annum category and the CISF guarantees that passengers no longer handiest really feel protected but in addition approach us for steerage and any issues they is also dealing with,” said Rajesh Ranjan, CISF DG.
DIAL CEO Videh Kumar Jaipuriar said, “This award is a testimony of endured improvement in passenger provider witnessed since DIAL took over its operations in 2006”.
This 12 months, the ACI ASQ awards was once relaunched with a percentage-based device that identified the highest 20% airports by way of dimension and region. Both Delhi and Mumbai were selected as the best in the Asia-Pacific region.
IGI, Mumbai airports top in services
![IGI, Mumbai airports top in services]()
Reviewed by Kailash
on
March 08, 2019
Rating:
