New rules leave cable TV customers in the lurch

Mangaluru: On February 24, Ramesh, a cricket freak, briefly wound up his administrative center paintings and rushed house so he may catch all of the motion from the India-Australia T-20I game. However, he was stunned to peer channel telecasting the match blanked out owing to the brand new set of rules offered by means of Trai.
Most cable TV consumers in Dakshina Kannada really feel they're left within the lurch as they're deprived of their favorite television presentations and reside carrying motion, with cable operators not holding their consumers abreast with entire details at the adjustments. Most consumers are clueless in regards to the new laws and end up getting duped by means of their operators.

“Earlier, I used to get all Malayalam and Kannada channels, in addition to a just right number of news, cartoon and entertainment channels, fascinated with Rs 300. Now, I'm pressured to pay an additional Rs 31 only for Malayalam and Kannada channels minus different news and entertainment channels,” Vinay, a customer mentioned.

“The cable operator has given us forms to select channels weeks ago. However, he has not amassed back the forms. Because of this, I have been paying the same amount I used to pay earlier. However, I don't get any of the channels I need to watch,” rued Jay, a customer from Sullia.

As per the Trai (Telecom Regulatory Authority of India) order, the buyer has the freedom to select 100 Standard Definition channels of his choice within the community capability fee of extreme Rs 130. The desired channels may well be in A-Ia-carte Free to Air (FTA) channels or pay channels or a bouquet of pay channels or any aggregate thereof, the selection of which rests with the buyer. The GST slab of 18% can be applicable for Rs 130 fundamental pack.


However, consumers were complaining that cable operators have arm-twisted them.


Vishwas Das, a multi-system operator, mentioned they're not able to provide channels as earlier as the similar would cost at least Rs 600. “We must undergo auditing at least three times a month. Because of this, we are pressured to change off most containers and relay simplest the ones channels which are possible. The new Trai laws have were given our industry working on skinny ice,” he mentioned.


Customers will proceed to face the problem as in line with Das, the operators don't see a way out.


New rules leave cable TV customers in the lurch New rules leave cable TV customers in the lurch Reviewed by Kailash on March 01, 2019 Rating: 5
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