NEW DELHI: Telecom regulator Trai on Monday warned it will come down heavily on cable TV and DTH gamers who're discovered to be violating its new tariff order and regulatory regime.
The watchdog also promised to shortly start "audit" of subscriber control and different IT techniques of errant operators.
Trai chairman R S Sharma said client choice and client pastime are "non negotiable" and "cannot be compromised". Companies not adhering to rules will have to face the effects, he added.
"We have received complaints about inconvenience to customers. These complaints relate to software and systems put in place by distributors not enabling true choice for consumers, which is the aim of the whole framework," Sharma informed PTI.
The watchdog also promised to shortly start "audit" of subscriber control and different IT techniques of errant operators.
Trai chairman R S Sharma said client choice and client pastime are "non negotiable" and "cannot be compromised". Companies not adhering to rules will have to face the effects, he added.
"We have received complaints about inconvenience to customers. These complaints relate to software and systems put in place by distributors not enabling true choice for consumers, which is the aim of the whole framework," Sharma informed PTI.
Trai vows action against cos violating new norms
![Trai vows action against cos violating new norms]()
Reviewed by Kailash
on
April 23, 2019
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